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FAQ

What is the minimum order quantity?

Because all of our products are made to order, our minimum order quantity is normally 1000 pieces. This number is for reference only and subject to changes depending on the material, makeup, and design of the product.

What is the average lead time?

Orders are usually ready 35 days after confirmation. Because this may differ depending on the product, it is advised to contact our sales team for a better estimate of the lead time.

How long does it take to tool a mold?

Tooling a mold and having it ready for the first test normally takes 30 business days. After the first test is done, there may be several adjustments and tests following, until the client is satisfied with the mold. From the first test to the final test normally takes around 3 to 6 weeks, depending on the client’s needs.

Where are the products manufactured?

Comart has two factories. One in Dongguan, China, and the other in Bac Giang, Vietnam. Currently, our Dongguan factory is our main production plant, but if there are logistics, duties, or other concerns, we can arrange for production and shipment from either plant.

Can we purchase your product but print our logo on it or customize the packaging and sell it?

Yes, we can print your logo, alter the appearance of our products, and customize the packaging. Please contact our sales team for further details.

Are you able to design packaging?

Yes, we have graphic designers who are able to design packaging to your custom needs.

What does the “one-stop” service include?

Comart can provide all services from designing, R&D, production, to quality control. We offer services for design drawings, tooling, plastic injection manufacturing, assembly, and logistics. We are capable of handling everything from idea conception to shipment delivery.

Which products do you have available for customization?

The products we develop ourselves can mainly be sorted into four categories: mobile accessories, automobile/motorcycle accessories, lifestyle products, and health care products. Our core strengths are plastic tooling/injection and metal tooling/manufacturing. We have decades of experience partnering with clients from around the globe to create new products and manufacture existing ones. We also provide Original Design Manufacturing services. Please contact our team for more information.

Can you provide samples?

Yes, please contact us via telephone or email for samples.

Do you have ISO certifications?

Yes, we have ISO 9001:2015 and ISO 14001:2015 certifications for both of our factories.

Are your products tested?

Yes, Comart has its own testing laboratories, and all of our products are tested for durability, sustainability, reliability, etc. If you have a specific requirement for testing, we can arrange for a third-party laboratory to test the product.

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